Shipping policy

European orders – EU*               Worldwide orders - Everywhere outside the UK and EU 

NOTE New arrangements effective 01/06/2021

VAT & Customs Duties for Customers outside the UK

    • As of the 1st January 2021 the UK has left the EU and single market. Customs clearance charges and fees will be payable on items/goods entering the destination country including the EU from the UK. You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received. 
    • Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. 
    • The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
    • The levels and thresholds of charges vary from country to country.
    • You can use this calculator tool to estimate the duty you may be charged:  https://www.simplyduty.com/import-calculator/
  • In all cases, You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received.
  • We, Retro Culture Ltd (trading as Legacy85) will not accept any cancellations orders or returns of goods sold where the above stated charges have not been paid.

Overseas orders outside Europe – Courier Delivery starts at £18 for orders up to 2kgs. Thereafter charges may increase. Please contact us at sales@legacy85.co.uk for a specific country and weight quote.

**Note - Due to higher than normal activity of items being sent by post/courier due to Covid19 and other delays caused by congestion at the ports, we cannot be held responsible for delivery delays affected by circumstances beyond our control. We kindly ask for your patience and rest assured we will do all we can to minimise any delays.**  

Carriers – Legacy85 monitor the cost of shipping from different suppliers and reserve the right to change those suppliers without notice, in order to provide the best offer.

Shipping Time – Most packages will be delivered 2nd Class after dispatch so please allow 2-3 working days for UK mainland and 5 working days for European deliveries. For all other countries, delivery times vary but we hope our courier service provider will delivery as soon as possible. We only use reputable courier companies that provide end to end tracking such as DHL, FEDEX or UPS.

Import Duty/Tax - USA / Canada customs/importation fees are payable by the customer.

Rest of the World including: Australia, Bahrain, Brazil, China, Hong Kong, India, Israel, Japan, Malaysia, New Zealand, Serbia, Singapore, South Africa, Taiwan, Thailand, Turkey, UAE customs/importation fees are payable by the customer.

Customs – Legacy85 cannot be responsible for items held locally in customs for whatever reason.

Security – For security reasons, orders will only be sent to a confirmed the billing address.