Refund policy

Returns Policy –

For Private purchases (Business to Consumer) please refer to our Terms & Conditions for B2C customers HERE 

For Commercial purchases (Business to Business) please refer to our Terms & Conditions for B2B customers HERE

Return address: -

Legacy85.

16 Thorne Way, Woolsbridge Ind Park

Three Legged Cross

Wimborne

Dorset, BH21 6FB

United Kingdom

Telephone: +44 (0) 1202 013072

Email: support@legacy85.co.uk

NOTE New arrangements effective 01/01/2021

EU VAT & Customs Duties

    • Customs Duty, clearance charges and handling fees will be payable on items/goods entering the destination country including the EU from the UK. These depend on the contents’ value. You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received. 
    • Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. The value of goods thresholds are detailed below  
    • The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
    • The levels and thresholds of charges vary from country to country. 
    • You can use this calculator tool to estimate the duty you may be charged:  https://www.simplyduty.com/import-calculator/
  • In all cases, You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received.
  • We, Retro Culture Ltd (trading as Legacy85) will not accept any cancellations orders or returns of goods sold where the above stated charges have not been paid.

USA Customers 

Update - Please click here

As of 29th August 2025, the United States Government announced a new Executive Order which outlined further changes to customs obligations and processes for goods being imported into the USA. 

These changes affect all our USA customers who purchase goods from us here in the United Kingdom and subsequently import goods to the USA. New import duties and taxes are currently expected to come into effect on the 29th of August 2025.

Right now we do not know exactly what these charges will be but we expect the calculation to be made using a Harmonised Codes (description and type of goods) + country of manufacture (not country of origin).

Therefore for all USA shipments, the customer will be wholly responsible for paying all taxes and duties, that may apply, directly to the US Customs and Tax authorities.

We will not be responsible for any charges once the goods have left the United Kingdom. Our refund policy remains the same for returned goods. Please note that we are not responsible for any goods held by customs in the USA. In such circumstances no refunds will be given for items/orders held by US authorities against unpaid duties or any other taxes.  

Returns from Outside UK/International Returns - If the goods are shipped internationally, you will be charged shipping again if you want to exchange the item. Returned goods must be accompanied by a completed returns form. Returned goods must be unused & supplied with their original packaging. We cannot accept returns of items that have been personalised i.e Helmets. Goods must be returned with relevant promotional/free gifts.

**Please note - The customer is wholly responsible and liable to pay any re-import duties, taxes, handling fees etc. for goods returned from outside the United Kingdom.**

You must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document you are also required to submit (CN22 and/ or CN23) AND on the outside of the packaging. IT IS NOT SUFFICIENT TO SIMPLY SEND THE GOODS BACK TO 'LEGACY85' - Customs/UK Border Force will need proper supporting documents to justify not charging taxes upon the goods re-entering the UK. Failure to do this will result in unnecessary import taxes and VAT being charged. Either the parcel will be refused by us and returned to you by the carrier or we will be obliged to pay the carrier on your behalf, which will be deducted from any funds returned to you.

Please DO NOT ship back by Fedex, this results in extra customs charges, even as a return. Your parcel will be returned to you.

WHEN WE ARE IN RECEIPT OF YOUR RETURNED GOODS:  We usually process refunds or exchanges (subject to availability) within 5 working days of receiving the returned goods. Refunds - Funds will be returned via the original payment method. This may take up to 5 working days to appear as cleared funds depending on the payment method used. Once exchanges are dispatched you will receive a text notification from the courier.

Website Terms of Use - All the information contained in this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice.

Disclaimer - The information contained in this website is for general information purposes only. The information is provided by Retro Culture Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Retro Culture Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Retro Culture Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright - All contents and information on this site including without limitation text, graphic and images, is the property of Legacy85 and/or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks - All trademarks that appear on this site are the property of their respective owners.

Our Liability - Whereas Legacy85 and its owners follow their suppliers guidelines,  product descriptions and claims, we do not accept liability for any loss or damage to body or bike while using any garment or product purchased.

Registered Company - LEGACY85 is a trading name wholly owned by Retro Culture Limited. Retro Culture Limited is incorporated in England and Wales as a limited company with Registration No. 9768424 VAT No. 313142553 (Retro Culture Ltd) EORI No. GB313142553000